AFTERSALES SERVICES
Aftersales services
Roadside-Assistant
Warehouse & Parts operations
Wall Charge

Aftersales Services

The OMODA C5 EV electric vehicle comes with a guarantee that takes for 8 years or until the car reaches 200,000 kilometers. (whichever comes first)*

  • New car quality guarantee warranty *Except wear & tear parts
  • Driving motor system warranty
  • High Voltage Battery Warranty


Remark: *The company reserves the right to set and change the terms and conditions at any time without prior notice. For more information, please contact any Authorized dealers.

Roadside Assistants*

If your vehicle has a problem. Whether it's a vehicle breakdown or other damage, OMODA & JAECOO can assist you promptly.

1. We provide rapid 24/7 service to fix any problems, no matter where they arise in Thailand.
2. Free! 5 years with unlimited service times.

Our help includes:

  • Battery Jump-Starts
  • Spare Tire Installations
  • Locksmith Assistance
  • Towing Services
  • 24/7 Mechanic Adviser


Remark: *The company reserves the right to set and change the terms and conditions at any time without prior notice. For more information, please contact any Authorized dealers.

Warehouse

OMODA and JAECOO are commercial partners with DHL, and the warehouse will be used to store different spare components for OMODA and JAECOO. This warehouse will be built in Bang Phli District, Samut Prakan Province, and will start operations on August 24, 2024. You can be certain that if your vehicle requires the replacement of numerous components. You will not have to wait as long as you did before.

Delivery time of various spare parts*

Bangkok area

  • If the dealer orders by 10:00 a.m., it will be delivered the same day.
  • If a dealer orders after 10:00 a.m., it will be delivered the next day.

upcountry

  • If the distributor orders the goods by 10:00 a.m., delivery within 3 business days* (excluding 3 southern provinces).


Remark: *The company reserves the right to set and change the terms and conditions at any time without prior notice. For more information, please contact any Authorized dealers.

AC Wall Charge

 

Electric vehicles include more than only their aesthetics, technology, performance, and value. That is a crucial factor in determining purchase choices alone. The charging mechanism should include a straightforward, rapid, and easy design. It should also be readily used without delay.

 

At OMODA & JAECOO, we meticulously take consideration many different factors. Get ready. In order to instill confidence in our electric vehicles

1.  Free! Wall Charge with Installation
2.  The call center will initiate contact with the consumer within a 24-hour period after the delivery of the car.
3.  The installation crew will schedule an appointment to assess the installation site (within 14 days after the assessment)  and provide survey report with explanation of the complete installation procedure.

  • Arrange the meter and gather the necessary specs for the installation process.
  • Setting up the installation space

4.  The installation staff will complete the installation process within a period of two weeks after the survey. and generate installation reports for customers
5.  There is a 2-year warranty on the charger and a 1-year warranty on the installation work.
6.  We possess a staff dedicated to providing assistance and support to customers following their purchase. Customers have the option to contact the customer support center at any hour to get information.


Remark: *The company reserves the right to set and change the terms and conditions at any time without prior notice. For more information, please contact any Authorized dealers.

Available vehicle models and some of the product information, illustrations and images contained on this internet site may have been prepared for generic use on OMODA & JAECOO (Thailand) Co., Ltd. internet sites. Consequently, some of the shown information and/or accessories are not available in the Thailand market or may only be available in different specifications or configurations. If you are interested in any vehicle model, paint, option or accessory shown on the internet site and you are unsure of its availability or specification in your locality, you should contact OMODA & JAECOO (Thailand) Co., Ltd. or local authorized dealers for the relevant product.